Returns + Exchanges

 

Returns and exchanges

Vipavadee gladly accepts returns or exchanges of unworn, unwashed, undamaged or defective merchandise within 30 days of original purchase. The returned merchandise should be returned in the same condition as originally packaged (please do not remove the hand tag on original merchandise). Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. 

Customers can send the item back to us at the address below using any trackable method, at your expense. Once we receive your package, we will promptly process an exchange or issue a refund in accordance with this policy. Please be certain to insure the package. If you do not have the packing slip, please include the following information with your return:

  • Your name and billing address
  • The name, address and ZIP code of the person who placed the order, if it was a gift
  • The original purchase price and approximate date of the purchase
  • The item number of the merchandise, if available

Our return address is:

  • Vipavadee LLC
  • Attn: Shipping and Receiving 
  • 3814 Marquis Drive
  • Suite 107
  • Garland, Texas 75042